NHTSA Complaint #10494801 — 2007 DODGE CALIBER AWD

THE C/MEMBER-F OR SUBFRAME WAS CRACKED IN THREE PLACES AND SO ROTTEN THAT WHILE IN THE SHOP SOMEONE PUT THEIR THUMB THROUGH IT. IT WAS DEEMED UNSAFE TO DRIVE BY OUR REPAIRMAN. THIS IS A 2007 RT, HOW MANY CARS FIVE YEARS OLD DOES THIS HAPPEN TO? THE NEW PART WAS $572.00 PURCHASED AT DEALERSHIP, NOT INCLUDING THE LABOR FROM OUR REPAIRMAN. WE DO HAVE SOME PICTURES TAKEN, BUT NOT VIEWED YET. THE REPAIRMAN HAS HAD THE OLD SUB-FRAME ON DISPLAY SHOWING EVERYONE THAT COMES IN, ONLY BECAUSE IT IS SO UNBELIEVABLE. I DID READ ON HTTP://WWW.ABOUTAUTOMOBILE.COM/FORUM/DODGE/CALIBER/CONSUMER+COMPLAINT/5641-5641 OF SOMEONE ELSE HAVING SIMILAR PROBLEMS. I CONTACTED DODGE AND THEY SAID SORRY NOT UNDER WARRANTY. ON DODGE ON FACEBOOK THEY ASKED FOR PHONE NUMBER AND VIN, BUT THEY HAVE NEVER CONTACTED ME. THE AIR CONDITIONING HOSE RUNS ONTO THE SUB-FRAME, THE OTHER PERSON INDICATED THIS IS THE PROBLEM. I KNOW MY WARRANTY WAS OVER, BUT I WOULD SAY THIS IS DEFECTIVE EQUIPMENT; WE HAD A 5 HOUR TRIP PLANNED FOR THE DAY AFTER I BROUGHT IT INTO THE SHOP. I WAS COMING HOME FROM WORK TRAVELING AROUND 45MPH WHEN IT BEGAN TO MAKE CRACKING AND THUMPING SOUNDS. WE HAD CANCELLED THE TRIP DUE TO THE FRONT END STARTED TO MAKE A NOISE. GLAD WE DID WOULD HAVE HATED TO HAVE BEEN ZIPPING DOWN THE INTERSTATE WHEN IT BROKE. WE COULD HAVE BEEN INJURED OR KILLED OR TAKEN OTHER CARS WITH US, SCARY THOUGHT. *TR