NHTSA Complaint #10494765 — 2003 VOLVO S60

DRIVER SIDE, REAR CHILD SEAT ANCHOR WAS NOT INSTALLED CORRECTLY. THE ANCHOR WAS NOT ATTACHED TO THE FRAME. OUR CHILD'S CAR SEAT WOULD LATCH TO IT, BUT AFTER 2 YEARS OF SON RIDING IN SEAT, WE WERE MOVING THE SEAT TO OTHER SIDE TO ACCOMMODATE A 2ND SEAT AND ANCHOR CAME OUT WITH CAR SEAT. VOLVO ADMITTED MANUFACTURE MISTAKE, BUT REFUSED TO CERTIFY SAFETY OF VEHICLE OR BUY VEHICLE BACK AT BLUE BOOK. TRACY FABER AT VOLVO CARS USA WAS LEAD AND DETAILED LETTER WAS FAXED TO HER IN JANUARY 2013. ANYONE WITH A VOLVO NEEDS TO CHECK SECURITY OF CHILD ANCHORS. I SOLD CAR TO A DEALER UNDER FULL DISCLOSURE AS COULD NOT VERIFY SAFETY OF CHILD SEAT ANCHORS AND A VEHICLE WITHOUT ANCHORS WAS WORTHLESS TO ME. TOOK A LARGE FINANCIAL LOSS ALL BASED ON VOLVO'S MISTAKE. WILL NEVER BUY A VOLVO OR FORD PRODUCT EVER AGAIN BASE DON THIS ISSUE. WE WERE ORIGINAL OWNERS AND WILL GLADLY SHARE OUR EXPERIENCE WITH ANYONE THAT HAS HAD A SIMILAR EXPERIENCE!