NHTSA Complaint #10494608 — 2007 FORD ESCAPE

TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED HOWEVER, THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE. THE FUEL PUMP, FUEL PUMP MODULE AND BATTERY WERE REPLACED. THE FAILURE RECURRED AFTER THE REPAIR WAS PERFORMED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE VEHICLE. THERE WAS A CONCURRENT INVESTIGATION ASSOCIATED WITH THE FAILURE UNDER NHTSA ACTION NUMBER: DP12006 (ENGINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. THE VIN WAS NOT AVAILABLE.