NHTSA Complaint #10494535 — 2011 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10494535
Vehicle 2011 CHEVROLET EQUINOX
Component ENGINE
Date of Incident
Date Filed
Mileage 39,574 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

THESE VEHICLES NEED TO BE RECALLED BY GM - THEY HAVE A SERIOUS ENGINE DEFECT WHICH CAUSE EXCESSIVE OIL CONSUMPTION AND DANGEROUS PERFORMANCE OF THE VEHICLE. THE VEHICLE WILL STALL AT ANY GIVEN TIME OR NOT RESPOND SO PULLING OUT INTO TRAFFIC IS EXTREMELY DANGEROUS. THEY ARE IN THE PROCESS OF REPLACING MY ENGINE HOWEVER AFTER MUCH RESEARCH IN MOST CASES THIS DOES NOT FIX THE PROBLEM. I AM FORTUNATE TO HAVE A DEALER THAT IS RESPONSIVE TO MY COMPLAINTS - HOWEVER THAT IS NOT THE CASE FOR MOST. THERE ARE PEOPLE OUT THERE FIGHTING TO HAVE THE SITUATION RESOLVED BUT HAVE MADE NO PROGRESS. I REQUESTED GM TERMINATE MY LEASE AS I WILL NOT PLACE MY CHILDREN IN THIS VEHICLE ANY LONGER, THEY REFUSED. I HAVE A LIGHT AT THE END OF MY TUNNEL AS I LEASED, BUT SO MANY PEOPLE WHO PURCHASED THESE VEHICLES DO NOT AS THE PROBLEM IS SO WELL KNOW AND DOCUMENTED THEY ARE UNABLE TO TRADE THEM IN AT A DECENT VALUE. IT IS A SIN THAT THEY ARE NOT FORCED TO RECALL THESE UNSAFE VEHICLES. I AM ASSUMING THEY ARE WAITING FOR A FATALITY. I HAVE BEEN DENIED THAT ABILITY TO SPEAK WITH A DISTRICT MANAGER AT GM AS THE RESOLUTION PROVIDED BY THE LOWER LEVEL EMPLOYEES WAS NOT ACCEPTABLE. AT THIS POINT I AM NOT SURE WHERE TO TURN. I WILL BE PLACING THE VEHICLE IN MY GARAGE ONCE THE ENGINE IS REPLACED AND BUYING ANOTHER VEHICLE AS TO NOT ENDANGER MYSELF OR OTHERS. *TR

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