NHTSA Complaint #10494442 — 2012 JEEP COMPASS

TL* THE CONTACT OWNS A 2012 JEEP COMPASS. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, THE VEHICLE INDEPENDENTLY ROLLED AWAY OUT OF A RESIDENTIAL DRIVEWAY. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THEY WERE AWARE THAT THE CONTINUOUSLY VARIABLE TRANSMISSION THAT VEHICLE WAS EQUIPPED WITH WOULD PERIODICALLY FAIL. THE MANUFACTURER ADVISED THE CONTACT TO USE THE PARKING BRAKE IN ORDER TO TEMPORARILY REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,751 AND THE CURRENT MILEAGE WAS 2,759.