NHTSA Complaint #10494395 — 2002 BMW 330I

AFTER THE RECALL, NHTSA ACTION NUMBER: EA09019 , I BROUGHT IN MY CAR AND THEY ADDED A GROUND WIRE THAT WAS TO FIX THE ISSUE WITH AN INTERMITTENT LIGHTS-OUT WARNING AT THE DASHBOARD. AFTER SEVERAL MONTHS, THE ISSUE WAS STILL THERE. I BROUGHT THE VEHICLE BACK TO BMW AND THEY SAID THAT THEY ALREADY ADDED THE GROUND CABLE AND THAT'S ALL THEY COULD DO. THE SAME ISSUE STILL EXISTS. UPON READING FURTHER REGARDING THIS ISSUE, IT APPEARS THE WIRING HARNESSES HAD "MELTED" DUE TO EXCESSIVE HEAT CREATED BY A FAULTY GROUND CABLE. THE DAMAGE HAS ALREADY BEEN MADE AND BMW REFUSED TO FIX THE ISSUES CAUSED BY THIS FAULTY DESIGN. THEY QUOTED ME OVER $800 TO REPLACE THE ENTIRE HARNESS AND CHARGED ME 1 HOUR OF LABOR @$195/HR TO FIND THAT OUT. THE FAULTY GROUND CABLE CREATED THE EXCESSIVE HEAT CREATING ISSUES WITH THE WIRING HARNESS TO THE REAR OF THE CAR LIGHTS. BMW SHOULD PAY NOT JUST TO PREVENT ISSUES BUT TO PAY FOR ISSUES ALREADY CREATED BY THIS FAULTY DESIGN. *TR