NHTSA Complaint #10493242 — 2010 LINCOLN MKT

THE INCIDENT OCCURRED IN A PARKING LOT, IN BRIGHT DAYLIGHT AT 4:05 PM. THE LINCOLN MKT WAS BEING DRIVEN ON AN ERRAND TO A SHOPPING MALL. THE DRIVER MADE A LEFT TURN, AND STOPPED FOR ANOTHER VEHICLE BACKING OUT OF A PARKING SPOT. ON PROCEEDING TO MAKE A RIGHT-HAND TURN INTO THE SAME PARKING SPOT, THE VEHICLE TRAVELING SLOWLY, THERE WAS A BUMP/OR JERK AND THE VEHICLE ACCELERATED ON ITS OWN. THIS IS THE POINT OF THE UNINTENDED ACCELERATION, IN SPITE OF THE DRIVER USING THE BRAKES, THE VEHICLE ACCELERATED OVER THE SIDEWALK AND CONTINUED INTO THE WALL OF A CVS DRUG STORE. THE WALL STALLED THE VEHICLE, THE DRIVER PUT THE VEHICLE INTO "PARK," HIT THE STOP/IGNITION BUTTON AND EXITED THE VEHICLE. POLICE AND FIRE DEPARTMENT RESPONDED, THE POLICE OFFICER DID NOT FILE AN ACCIDENT REPORT. THERE WERE NO INJURIES ONLY PROPERTY DAMAGE. HE INTERVIEWED THE DRIVER AND OBSERVED THE CAR STUCK IN THE WALL OF THE CVS STORE. HE WAS PRESENT FOR THE EXCHANGE OF INSURANCE AND DRIVERS' INFORMATION. THE FIRE DEPT ENSURE SAFETY OF THE BUILDING AFTER THE VEHICLE WAS REMOVED. THE VEHICLE WAS TOWED TO THE FORD DEALERSHIP FOR INSPECTION AND REPAIR. THEIR DEALERS MECHANIC DID NOT FIND A COMPUTER RECORD OF AN "ERROR MESSAGE." IN HIND-SIGHT THERE HAD BEEN A PREVIOUS LOW SPEED BUMP FOLLOWED BY A SURGE IN ACCELERATION BUT THIS OCCURRED AT AN INTERSECTION WITH A STOP SIGN, THE DRIVER DID NOT ATTRIBUTED THIS AS MECHANICAL BECAUSE THE CAR WAS MOVING. IN THE 12/18/12 ACCIDENT THE DRIVER WAS TRYING TO STOP THE FORWARD PROGRESS AND THE LINCOLN MKT WOULD NOT RESPOND. *TR ..UPDATED 01/30/13 *BF THE CONSUMER WAS THE DRIVER OF THE VEHICLE, BUT NOT THE OWNER. THE CONSUMER STATED SHE MAY HAVE UNINTENTIONALLY CONTRIBUTED TO THE PROBLEM. THE VEHICLE WAS TESTED AND THE COMPUTER DID NOT RECORD AN ERROR. A CERTIFIED MECHANIC CHECKED THE THROTTLE, ETC AND THERE WAS NO SIGN THAT A MECHANICAL PROBLEM EXISTED. THE CONSUMER DOES NOT WANT TO PURSUE THE COMPLAINT. 01/31/13