NHTSA Complaint #10492231 — 2002 TOYOTA TACOMA

MY TACOMA WAS RECALLED 2 YEARS AGO FOR FRAME RUST. THEY TOLD ME IT WAS OK + UNDERCOATED IT TO PREVENT FUTURE RUSTING. ALL THAT UNDERCOATING IS FALLING OFF. THAT CAN ONLY BE DUE TO IMPROPER APPLICATION OR FAULTY PRODUCT. THE DEALER THAT APPLIED THE PRODUCT (FERRIS TOYOTA) SAYS THE PRODUCT IS FAULTY + THEY'VE SEEN IT MANY TIMES. THEY'VE ALSO CONFIRMED THE SAME WITH OTHER DEALERSHIPS. TOYOTA, OTOH, SAYS THERE'S NOTHING WRONG. IF THE FRAME DOESN'T NEED UNDERCOATING, THEN WHY'D THEY DO IT? ARE THEY SUGGESTING IT WORKS WHEN 50% HAS FALLEN OFF? THIS IS THE SAME VEHICLE WHICH IS NOW BEING RECALLED FOR SPARE TIRES FALLING OFF ON THE HIGHWAY + MY EMERGENCY BRAKES HAVE BEEN SEIZED WITH CORROSION SINCE I'VE OWNED THE TRUCK. I'VE CONTACTED TOYOTA MANY TIMES + THEY REFUSE TO PUT THEIR CORRESPONDENCE IN WRITING, BUT THE REPRESENTATIVE, TIFFANY BISHOP, SAYS SHE TYPES A TRANSCRIPT OF OUR CONVERSATIONS, JUST WON'T GIVE ME COPIES. SHE ALSO CALLS FROM A PHONE WITH A BLOCKED NUMBER. WHAT KIND OF BULL IS THIS? THESE VEHICLES ARE OBVIOUS HAZARDS ON THE ROAD + TOYOTA IS PLAYING GAMES INSTEAD OF MAKING SERIOUS EFFORTS TO MAKE THE VEHICLES SAFE. PLEASE BRING THIS TO THE ATTENTION OF SOMEONE AT TOYOTA OTHER THAN [XXX], I AM FINISHED CORRESPONDING WITH HER! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR