NHTSA Complaint #10492067 — 2010 FORD FUSION

I PURCHASED MY CAR ON 1/24/10. BEGINNING IN APRIL/MAY OF 2011 MY CAR BEGAN TO STALL WITHOUT WARNING. AT FIRST IT WOULD HAPPEN AT STOPLIGHTS. I BEGAN TO BRING IT TO THE DEALER WHO WAS UNABLE TO CAPTURE AN ERROR CODE OR REPLICATE THE ISSUE. THEY SENT ME AWAY. IT THEN ESCALATED TO STALLING UPHILL GOING 35 MPH ON A CURVY ONE LANE ROAD. AGAIN, BROUGHT IT BACK TO THE DEALER WITH THE SAME RESULT, NO ERROR CODE COULDN'T REPLICATE, SO NO FIX. AT THIS TIME I BEGAN TO INVESTIGATE ONLINE ONLY TO FIND NUMEROUS FORUMS OF OTHER 2010 FORD FUSION (SPORT AWD) OWNERS EXPERIENCING THE SAME SPONTANEOUS STALLING ISSUES. AGAIN, FORD SAID THEY DIDN'T KNOW HOW TO FIX BECAUSE NO ERROR AND COULDN'T REPLICATE. OVER THE PAST 3 YEARS WE HAVE BROUGHT THE VEHICLE IN 5 TIMES FOR THE SAME ISSUE (CURRENTLY AT DEALER NOW FOR THREE WEEKS). THIS STALLING ISSUE HAS HAPPENED AT STOPLIGHTS, GOING 35 MPH UPHILL AND 75 MPH ON THE FREEWAY. THERE IS NO WARNING EXCEPT THE CAR WILL JERK THEN THE ENGINE SHUTS OFF. WE HAVE BEEN LUCKY SO FAR THAT WE'VE BEEN ABLE TO PULL OFF THE ROAD WHILE AVOIDING AN ACCIDENT, BUT IT'S BEEN CLOSE SOMETIMES. IN DECEMBER 2012 I CONTACTED FORD DIRECTLY TO REQUEST A REPURCHASE OR REPLACEMENT. THEY HAVE DENIED MY CLAIM BECAUSE IT WAS NOT REPAIRED OR DIAGNOSED ENOUGH DURING A SET PERIOD OF TIME. I HAVE EXPRESSED REPEATEDLY TO THEM MY CONCERN NOT ONLY FOR THE SAFETY OF MY FAMILY BUT OF OTHER MOTORISTS ON THE ROAD AND ALL THOSE OTHER OWNERS EXPERIENCING THE EXACT SAME ISSUE. I AM BEYOND FRUSTRATED WITH FORD'S LACK OF CONCERN AND ACCOUNTABILITY FOR THIS ISSUE. I AM AFRAID TO DRIVE MY CAR, IT'S UNPREDICTABLE AND UNSAFE. THIS IS SERIOUS AND SOMEONE, SOMEDAY WILL GET INTO AN ACCIDENT WHETHER MINOR OR MAJOR. THE ISSUE IS IT CAN BE AVOIDED IF FORD WOULD ONLY STEP UP, OWN THE ISSUE AND PLACE THEIR CUSTOMERS SAFETY FIRST OVER PROFIT AND PROTECTING THEIR REPUTATION. PLEASE HELP! *TR