NHTSA Complaint #10491913 — 2009 JEEP LIBERTY

AS WE WERE DRIVING OUR CAR ON THE INTERSTATE, WE NOTICED THAT THE CLOSED SLIDING ROOF WAS BUCKLING ON BOTH THE DRIVER SIDE AND PASSENGER SIDE (RIGHT ABOVE THE HEADRESTS) AND WE COULD HEAR THIS WHISTLING SOUND AND FEEL AIR COMING FROM THE RAISED JUNCTION. WE SUBSEQUENTLY CALLED THE DEALERSHIP FROM WHICH WE HAD PURCHASED THE NEW VEHICLE, BRUNSWICK AUTO, AND INQUIRED ABOUT ANY RECALLS ON THE SLIDING ROOF. WE WERE TOLD THAT THERE HAD BEEN NO RECALLS. WE LATER HAD THE ROOF EXAMINED AND WAS TOLD THAT NO PROBLEMS WERE FOUND. WE CONTINUED TO NOTICE THE SAME ISSUES. IN DECEMBER 2012, PRIOR TO OUR ORIGINAL WARRANTY EXPIRING (WE DID PURCHASE AN EXTENDED WARRANTY AT THE TIME OF VEHICLE PURCHASE), WE TOOK THE CAR TO ADVENTURE JEEP OF WILLOUGHBY, OH TO HAVE THE ROOF RE-EXAMINED. WE WERE TOLD THAT THE SLIDING ROOF WAS MISALIGNED AND THE PROBLEM HAD BEEN CORRECTED. UPON DRIVING HOME, WE NOTICED THE PROBLEM HAD NOT BEEN CORRECTED AND REMAINED THE SAME. WE HAVE TEN MONTH OLD TWINS AND ARE TRAVELING FREQUENTLY TO VISIT FAMILY. WE ARE CONCERNED NOW THAT THE SLIDING ROOF MAY FLY OFF COMPLETELY WHEN WE ARE ON THE INTERSTATE. WE HAVE HAD THIS ISSUE LOOKED AT TWICE BY "PROFESSIONALS". ANY ASSISTANCE AND ADVOCACY IS APPRECIATED. *TR