NHTSA Complaint #10491834 — 2006 CHEVROLET EQUINOX

I WAS DRIVING MY CHILD TO SCHOOL ONE MORNING AND THE HEATER STARTED BLOWING OUT COLD AIR. SOME TIME LATER, I TOOK MY CHEVY EQUINOX TO MY MECHANIC. HE SAID IT WOULD COST AROUND $1,000 TO REPAIR. THIS WAS A SHOCK BECAUSE MY MECHANIC IS VERY REPUTABLE; I HAVE USED HIM FOR YEARS. HE NEVER TRIES TO CHEAT ME OR ANY OF HIS OTHER CUSTOMERS. WHEN HE QUOTED ME THAT PRICE, THAT'S WHEN I KNEW SOMETHING WAS SERIOUSLY WRONG WITH MY CAR. I DON'T HAVE THAT KIND OF MONEY - I'M A SINGLE MOTHER OF 2 KIDS AND I WAS LAID OFF FROM MY JOB A FEW MONTHS AGO. I CALLED CHEVROLET 3 TIMES AND NOBODY WOULD HELP ME. IN THE MEANTIME, I DID SOME RESEARCH TO SEE IF ANY OTHER CONSUMERS HAVE EXPERIENCED THIS SAME PROBLEM. I FOUND OVER 600 COMPLAINTS FROM OTHER DRIVERS ABOUT THIS EXACT SAME ISSUE. I TOOK MY CAR TO A MECHANIC AGAIN AND WAS ADVISED THAT CHEVY/GM HASN'T ISSUED A RECALL FOR THIS PROBLEM (CAR HEATER BLOWING COLD AIR) BECAUSE IT WOULD NOT BE COST-EFFECTIVE FOR CHEVY TO FIX IT. THIS IS A PROBLEM THAT CHEVY/GM HAS KNOWN ABOUT AND, FROM WHAT I'VE SEEN, THE PROBLEM EXISTS IN CHEVY EQUINOX'S FROM ALL DIFFERENT MODEL YEARS. NOT ONLY WILL I NEVER BUY A CHEVY AGAIN, I AM FILING A CLASS-ACTION LAWSUIT AGAINST CHEVY/GM FOR FAILING TO ISSUE A RECALL TO FIX A KNOWN PROBLEM. EVEN IF I DID HAVE THE MONEY, I SHOULD NOT HAVE TO PAY OUT OF POCKET FOR SOMETHING THAT THIS COMPANY KNOWS IS A PROBLEM. *TR