NHTSA Complaint #10491733 — 2003 FORD TAURUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10491733
Vehicle	2003 FORD TAURUS
Component	POWER TRAIN
Date of Incident	November 18, 2012
Date Filed	January 7, 2013
Mileage	92,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

WENT TO MY MOTHERS FOR THANKSGIVING DINNER. ON THE WAY HOME GOING 55 MILE AN HOUR THE CAR STARED EXCELLING IN SPEED. MY HUSBAND WAS DRIVING AND KNEW TO PUT THE CAR IN NEUTRAL TO GET THE CAR TO STOP. HE HAD TO CONSTANTLY STAY ON THE BRAKES TO SLOW IT DOWN. WE GOT THE CAR HOME, I LOOKED ON LINE AND SAW THE COMPLAINTS ON YOUR WEBSITE. MY HUSBAND THEN TOOK THE CAR TO THE LOCAL FOR DEALERSHIP. HE TOOK A COPY OF THE COMPLAINT WITH HIM. FORD SERVICE DEPT. SAID THEY DIDN'T WANT TO SEE THAT ARTICLE AND WANTED $80 TO EVEN LOOK AT THE CAR. THE CAR IS NOT FIXED, WE PLAN ON TRYING TO GET IT FIXED IN THE NEAR FUTURE. IF YOU WOULD LIKE TO SEE WHAT IT IS DOING, THAT SHOULD TAKE PLACE IN THE NEXT FEW WEEKS. *TR

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