NHTSA Complaint #10491697 — 2008 SUBARU IMPREZA VISIBILITY

Complaint Details

ODI Number	10491697
Vehicle	2008 SUBARU IMPREZA
Component	VISIBILITY
Date of Incident	December 18, 2012
Date Filed	January 7, 2013
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

AT 32,000 MILES MY DRIVERS SIDE SUN VISOR SPRING MECHANISM BROKE DURING A COLD MORNING(10-15F). IT WAS REPLACED UNDER WARRANTY. NOW AT ABOUT 85,000 MILES IT BROKE AGAIN AND I NEED TO REPLACE IT MYSELF. THE DEALERSHIP SURPRISINGLY HAD SEVERAL IN STOCK WHICH WAS ODD BECAUSE THIS IS NOT SOMETHING A DEALER WOULD NORMALLY STOCK UNLESS THERE IS A TRENDING PROBLEM WITH IT. IT'S NOT ME ABUSING IT AS I AM DON'T TREAT MY THINGS IN A FAST FORCEFUL MANNER, I'VE ALSO NEVER HAD A PROBLEM WITH ANY OTHER VEHICLE IN HUNDRED OF THOUSANDS OF MILES. YET, I HAVE 2 OF THE EXACT SAME ITEM FAILURES IN LESS THAN 100,000 MILES. THE SAFETY ISSUE HERE IS THAT WHEN THE SUN VISOR BREAKS, IT HANGS DOWN PERFECTLY VERTICAL BLOCKING THE DRIVERS VIEW OF THE ROAD. I PRETTY MUCH HAD TO DRIVE TO WORK HOLDING THE VISOR WITH MY LEFT HAND. WHEN I ARRIVED AT WORK I GRABBED A SCREW DRIVER AND REMOVED THE VISOR UNTIL IT WAS REPLACED. *TR

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