NHTSA Complaint #10491687 — 2013 FORD MUSTANG POWER TRAIN

Complaint Details

ODI Number	10491687
Vehicle	2013 FORD MUSTANG
Component	POWER TRAIN
Date of Incident	October 8, 2012
Date Filed	January 7, 2013
Mileage	4,666 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

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