NHTSA Complaint #10491554 — 2012 VOLKSWAGEN GOLF

ON 12/24/2012, RETURNING FROM A RESTAURANT WITH MY FAMILY, I HEARD A BANG AND MY ENGINE DIED WHILE DRIVING ON A CITY STREET AT 35 MPH. I WAS ABLE TO SAFELY PUT THE CAR IN NEUTRAL AND ROLL OFF THE STREET. I FOUND OUT ON 12/26 THAT MY WATER PUMP HAD FALLEN APART, DESTROYING MY TIMING BELT AND ENGINE HEAD. SEVERAL VEHICLES WITH THE BUILD DATE OF MY CAR HAVE EXPERIENCED WATER PUMP FAILURES THAT DESTROY THE TIMING BELT AND CAUSE CATASTROPHIC ENGINE FAILURES. LUCKILY, I WAS TRAVELING AT A SLOW SPEED WHEN THE INCIDENT OCCURRED. VW CLAIMS TO NOT KNOW ABOUT "A WIDESPREAD PROBLEM." I WAS ALSO TOLD THAT NO SUPERSEDED PART IS BEING INSTALLED; THE SAME WATER PUMP PART IS BEING PUT BACK. THE DEALER REPLACED THE HEAD, PUMP, BELT, MISC BOLTS, ETC. I AM WORRIED ABOUT MY SAFETY THAT THIS INCIDENT WILL RE-OCCUR. HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?5854747-CONSOLIDATED-WATER-PUMP-FAILURE-THREAD HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?5813173-GOLF-R-WATER-PUMP-MADNESS!!!! *TR