NHTSA Complaint #10491546 — 2010 VOLVO XC60

THE PROBLEM OF THE ENGINE WAS FIRST REPORTED TO CULVER CITY VOLVO ON 12/12/2011. ON 10/30/2012 THE VEHICLE WAS SENT BACK THE 2ND TIME FOR THE SAME PROBLEM. AGAIN, ON 12/05/2012, THE VEHICLE WAS SENT BACK THE 3RD TIME FOR THE SAME PROBLEM. I WENT BACK TO CULVER CITY VOLVO TO PICK UP THE VEHICLE ON 12/24/2012. AS SOON AS I STARTED THE ENGINE AT THE DEALER'S PARKING LOT, TWO MESSAGES CAME ON DASHBOARD. ONE WAS "ENGINE SYSTEM SERVICE REQUIRED" AND THE OTHER ONE WAS "TRANSMISSION SYSTEM SERVICE REQUIRED". THE SERVICE DEPARTMENT TOOK THE VECHILE BACK. ONE 12/27/2012, I WENT BACK TO PICK UP THE VEHICLE. THE SAME MESSAGE CAME ON DASHBOARD. TODAY IS 01/05/2013 AND I HAVE NOT RECEIVED ANY PHONE CALL FROM CULVER CITY VOLVO. CULVER CITY VOLVO IS STILL TRYING TO FIX THE PROBLEM. *TR