NHTSA Complaint #10491261 — 2004 HONDA CR-V

2004 HONDA CRV. CONSUMER WRITES IN REGARDS TO RECALL NOTICES CONCERNING LOW BEAM HEADLIGHT CIRCUIT AND AIRBAG INFLATOR. *TGW THE CONSUMER SCHEDULED AN APPOINTMENT FOR THE TWO RECALLS NOTICES HE RECEIVED IN THE MAIL. HOWEVER, WHEN HE ARRIVED AT THE DEALER, HE WAS INFORMED THE VEHICLE WAS NO LONGER UNDER WARRANTY AND THEY COULD NOT PERFORM THE WORK NEEDED AT NO CHARGE. THE DEALER STATED HONDA WOULD NOT ABSORB THE COST FOR THE AIR BAG RECALL, BUT THEY WOULD INSTEAD. THE AIR BAG RECALL, WAS PERFORMED BUT THE HEADLIGHTS CAMPAIGN WAS NOT. THE CONSUMER BELIEVED THE REASON FOR HONDA NOT TAKING RESPONSIBILITY FOR THE RECALLS, WAS BECAUSE THE VEHICLE HAD BEEN IN A PREVIOUS ACCIDENT AND WAS DEEMED TOTALED, BECAUSE THE AIR BAGS HAD DEPLOYED. THE CONSUMER STATED HE REPAIRED THE VEHICLE WITH OEM HONDA PARTS AND REPAIRED IT BACK TO OEM SPECIFICATIONS.