NHTSA Complaint #10490988 — 2006 NISSAN FRONTIER

I PURCHASED MY TRUCK WITH ABOUT 1900 MILES ON IT. I WAS A VERY PROUD OWNER, DOING EVERYTHING IN MY POWER TO KEEP MY TRUCK DEPENDABLE AND RELIABLE BY GETTING ALL SCHEDULED MAINTENANCE PLUS PREVENTATIVE CARE. HOWEVER, ONE MORNING I TRIED STARTING MY TRUCK FOR WORK AND IT WASN'T CRANKING. UNFORTUNATELY, I DECIDED TO TAKE MY TRUCK TO A SMALL MECHANIC SHOP AND I WITNESSED THEM START AN ENGINE FIRE THAT DAMAGED THE WIRE HARNESS. I QUICKLY TOOK MY TRUCK OUT OF THIS MECHANICS SHOP AND TOWED IT TO THE NISSAN SERVICE DEPARTMENT. I ASKED THE SERVICE ADVISOR TO REPAIR THE WIRE HARNESS AND TO FIND OUT WHY MY TRUCK IS NOT CRANKING. THE SERVICE ADVISOR EXPLAINED TO ME THAT THERE WAS A RECALL ON MY VEHICLE BECAUSE OF A PROBLEM OF COOLANT LEAKING INSIDE THE TRANSMISSION WHICH WILL DAMAGE THE COMPUTER COMPONENT CAUSING THE TRUCK NOT TO START OR CRANK. THE SERVICE ADVISOR THEN CONTINUED TO TELL ME THAT MY TRUCK IS NO LONGER COVERED FOR THE REPAIRS BECAUSE I EXCEEDED THE ALLOWED MILEAGE TO REPAIR THE FACTORY DEFECT AND I HAVE TO PAY FOR THE REPAIRS OUT OF POCKET WHICH TOTAL MORE THEN WHAT THE TRUCK IS WORTH. THE SERVICE ADVISOR ALSO REVEALED THAT I SHOULD HAVE RECEIVED A LETTER WITH DETAILS OF THE RECALL, BUT I NEVER RECEIVED IT BECAUSE IT WENT TO THE PREVIOUS OWNER. I WAS CONFIDENT IN PURCHASING A NISSAN TRUCK AND INVESTED ALL OF MY MONEY TOWARD ONE HOPING THIS WOULD BE MY ONLY VEHICLE PURCHASE FOR AT LEAST 10 YEARS BUT NOW I HAVE LESS THAN A YEAR OF PAYMENTS LEFT AND A VEHICLE THAT DOESN'T RUN. MY ONLY MISTAKE IS THAT I PURCHASE MY NISSAN WITH 1900 MILES AND BECAUSE OF THAT I NEVER RECEIVED MY WARRANTY OR RECALL INFORMATION WHICH I FEEL THIS PROBLEM COULD HAVE BEEN PREVENTED. I AM ASKING NISSAN CORPORATION TO STAND BY THEIR VEHICLE WITH ME AND HONOR THE RECALL SO I CAN GET MY RELIABLE TRUCK RUNNING PROPERLY AGAIN. *TR