NHTSA Complaint #10490880 — 2002 FORD WINDSTAR

AFTER PURCHASING FROM A DEALER IN OCT OF 2010 THE ABS LIGHT, CHECK TRACTION CONTROL LIGHT, BRAKE LIGHT AND AIR BAG LIGHT STARTED COMING ON INTERMITTENTLY. HAD THE VEHICLE SERVICED IN MI FOR THE AXLE RECALL. WAS WITHOUT THE VEHICLE AND HAD LOANER CAR FOR 2 MONTHS. AFTER GETTING VEHICLE BACK THE LIGHTS WERE ON MORE CONSISTENTLY THE DEALERSHIP NOTED THIS BUT DID NOT OFFER ANY REASON FOUND FOR THIS. BY SUMMER OF 2011 THESE LIGHTS WERE STAYING ON ALMOST CONSTANTLY AND THIS CONTINUED FOR A YEAR, AFTER INVESTIGATING THIS ISSUE ONLINE AND SEEING THAT OTHER OWNERS HAVE INVESTED HUNDREDS OF DOLLARS TRYING TO GET THE LIGHTS TO GO OFF AND STAY OFF ONLY TO HAVE THEM KEEP COMING BACK ON WE HAVE DECIDED TO FILE A COMPLAINT AS THIS ISSUE IS NOT A SIMPLE FIX AND OBVIOUSLY IS HAPPENING IN HUNDREDS OF VEHICLES. OUR PROBLEM HAS PROGRESSED TO WHERE THE SPEEDOMETER AND ODOMETER GO WILDLY UP AND DOWN WHILE DRIVING AT HIGHWAY SPEEDS AND WE ARE NEVER SURE OF OUR SPEED. THE LIGHTS ON THE DASH GO OUT AND THE POWER TO DOOR LOCKS, RADIO AND A/C POWER IS LOST AS WELL AS THE BLINKERS FOR LANE CHANGES. THIS VEHICLE IS VERY UNSAFE BUT WE NEED IT AS WE HAVE 5 CHILDREN AND CAN NOT AFFORD TO BUY A NEW ONE. THE POWER WINDOW ON PASSENGER SIDE AS WELL AS THE POWER SLIDING DOORS DO NOT WORK. WHEN THIS ISSUE HAPPENS IF THEIR HAPPENED TO BE AN ELECTRICAL FIRE BECAUSE OF IT, WE WOULD BE UNABLE TO EXIT THE VEHICLE BECAUSE THE DOORS ARE LOCKED AND THE KNOBS ON THE INTERIOR OF THIS MODEL ARE FLUSH INTO THE DOOR WHEN THE VEHICLE IS LOCKED AND CAN NOT BE MANUALLY PULLED UP. WITH CHILDREN, THIS IS A VERY SERIOUS SAFETY CONCERN. PLEASE PLEASE INVESTIGATE THIS ISSUE WITH THE FORD WINDSTAR. I HAVE ALSO CONTACTED FOR WITH MY COMPLAINT AND THEY ONLY WOULD SAY THERE ARE NO RECALLS ON THIS ISSUE RIGHT NOW BUT TO SAVE MY RECEIPTS SHOULD I TRY TO GET IT FIXED IN CASE ONE IS ISSUED IN THE FUTURE. *TR