NHTSA Complaint #10490876 — 2004 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10490876
Vehicle 2004 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage 215,198 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH DOWNHILL AND THE CONTACT DEPRESSED THE BRAKE PEDAL REPEATEDLY HOWEVER, THE VEHICLE FAILED TO DECELERATE UNTIL THE GEAR LEVER WAS SHIFTED INTO NEUTRAL. THE FAILURE OCCURRED ONLY AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER 12V353000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 215,198.

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