NHTSA Complaint #10490795 — 2013 HYUNDAI GENESIS POWER TRAIN

Complaint Details

ODI Number	10490795
Vehicle	2013 HYUNDAI GENESIS
Component	POWER TRAIN
Date of Incident	November 14, 2012
Date Filed	January 2, 2013
Mileage	13,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2013 HYUNDAI GENESIS. THE CONTACT STATED THAT THE VEHICLE WOULD JERK VIOLENTLY WHILE DRIVING APPROXIMATELY 20 MPH. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS WHO REPLACED THE COMPUTER SYSTEM AND ALSO THE TRANSMISSION TWICE. THE VEHICLE CONTINUED TO JERK VIOLENTLY HOWEVER, THE DEALER STILL COULD NOT FIND THE PROBLEM. THE MANUFACTURER WAS NOTIFIED WHO CONTINUED TO SEND HER TO VARIOUS DEALERS WHO COULD NOT DUPLICATE THE PROBLEM. THE FAILURE MILEAGE WAS 13,000.

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