NHTSA Complaint #10490344 — 2003 FORD EXPLORER

TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 -10 MPH OVER A ROAD BUMP, THE HATCH BACK WINDOW DETACHED AND FELL FROM THE VEHICLE WITHOUT WARNING. THE CONTACT PULLED OVER AND SAW THAT THE HINGES TO THE REAR WINDOW WERE SEVERELY RUSTED, CAUSING THE WINDOW TO DETACH. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS LATER CONTACTED AND ADVISED HIM THAT THE VEHICLE WAS TOO DANGEROUS TO DRIVE AND SHOULD NOT HAVE PASSED STATE INSPECTION. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000. THE CURRENT MILEAGE WAS APPROXIMATELY 148,000.