NHTSA Complaint #10490194 — 1998 DODGE GRAND CARAVAN

TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH OVER A PUDDLE OF WATER, THERE WAS A COMPLETE LOSS OF POWER STEERING. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE CONTACT DISCOVERED THAT THE SERPENTINE BELT HAD BECOME DETACHED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO SHOP WHERE THE SERPENTINE BELT WAS REPLACED. THE FAILURE RECURRED FOUR TIMES AND THE SERPENTINE BELT WAS EITHER RE-ATTACHED OR REPLACED WITH A NEW ONE. THE MANUFACTURER WAS NOT NOTIFIED OF THE RECURRING PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE.