NHTSA Complaint #10490131 — 2012 JEEP WRANGLER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10490131
Vehicle 2012 JEEP WRANGLER
Component ENGINE
Date of Incident
Date Filed
Mileage 15,400 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

VEHICLE IS CURRENTLY (DEC 2012) AT DEALER HAVING HEADS/VALVES REPLACED (10TH DAY AFTER WAITING 10 DAYS FOR PARTS), ORIGINAL REPORT 9 NOV: IDLING ENGINE CONTINUES TO BE VERY ROUGH, MUCH ROUGHER THAN WHEN REPORTED TO DEALER ON NOVEMBER 9 2012, DEALER DID PCM REFLASH/UPDATE AS STALLING MANEUVER, AFTER WHICH PROBLEM WORSENED AND MIL CAME ON VEHICLE IS VIBRATING ABNORMALLY WHEN STOPPED AND IDLING, ALL PASSENGERS FEEL THE CAR SHAKING, ALMOST STALLS AT TIMES IDLING ENGINE CHANGES SPEEDS AND SOUND INTERMITTENTLY AND IS RUNNING VERY LOUD ENGINE ALWAYS HAD SLIGHT TICKING ON LEFT SIDE SINCE NEW BUT WAS NEVER LOUD OR ROUGH LOSS OF POWER FELT AT ACCELERATION AT TOP OF GEARS (MANUAL) WHITE EXHAUST EMISSIONS AFTER COLD START, THIS NEVER HAPPENED BEFORE ENGINE LIGHT MIL IS ON AND OFF REPEATEDLY - READS P0306 CYLINDER 6 MISFIRE GAS MILEAGE SEVERELY AFFECTED (APPROX 25% WORSE), CAR NOW HAS 18K MILES; DEALER SAID IT WAS OK TO DRIVE IT - HOWEVER DRIVING IT MAY CAUSE OTHER DAMAGE THIS IS 3RD VISIT TO DEALER - WHEN PROBLEM FIRST REPORTED DEALER SERVICE DEPT SAID I MIGHT HAVE PUT WATER IN THE GAS. I HAVE HAD TO PUSH THE DEALER TO FIX THIS AND THE GENERAL ATTITUDE HAS BEEN ADVERSARIAL AND NOT HELPFUL. *TR

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