NHTSA Complaint #10489583 — 2011 CHEVROLET CRUZE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10489583 |
| Vehicle | 2011 CHEVROLET CRUZE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 43,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OK |
Consumer Description
WE HAD PURCHASED THE VEHICLE JUST 8 MONTHS AGO, WAS NOT PURCHASED NEW, BUT WAS NEW USED..STILL UNDER WARRANTY..WE RECEIVED THE RECALL. HAD AN OIL CHANGE AND DETAIL TO DO ANYHOW, SO TOOK IT IN TO WHERE WE BOUGHT THE VEHICLE. THEY DID THE OIL CHANGE, SUPPOSED RECALL FIX AND SUPPOSED DETAIL. OUR VEHICLE WAS STILL UNDER WARRANTY AT THE TIME OF THE OIL CHANGE. 36000. AS WE DROVE, STARTED SMELLING BURNING OIL...NEVER OCCURRED BEFORE. OPENED HOOD AND NOTICED AN OIL LEAK BELOW THE VEHICLE INTO THE ENGINE SHIELD. BEING OUT OF WARRANTY BY THAT TIME, WE DID NOTHING. JUST FIGURED THEY DID AN IMPROPER OIL CHANGE AND IT WAS LEAKING. TODAY, WE DISCOVERED WHILE CHECKING THE OIL THAT IT HAD GAS IN THE OIL CHAMBER. IN PULLING THE DIP STICK OUT, IT LEAKED ALL OVER THE ENGINE..I QUICKLY SMELLED OF IT, SMELLED LIKE GAS. MY HUSBAND DRAINED IT, AS WE WERE FOUR HOURS FROM HOME, REPLACED THE OIL WITH NEW. WHEN WE RETURNED HOME, CHECKED OIL. 1/3 QUART OF GAS HAD CONTAINED ITSELF IN THE OIL CHAMBER ON OUR SMALL ROAD TRIP. SO, NOW WE HAVE A 2011. 43,000 MILE NEW CAR WITH GAS IN ENGINE OIL AND LEAKING.. ANY SUGGESTIONS?? *TR
Related Complaints for the 2011 CHEVROLET CRUZE
Other ENGINE Complaints
#11719712
The vehicle continues to overheat. The fan has been changed, the thermostat has been changed, the coolant reservoir ...
#11699756
The contact owns a 2011 Chevrolet Cruze. The contact stated that while driving 25-35 MPH, the vehicle failed to shift...
#11697199
When I start my vehicle and go over a certain speed it show service abs system it also makes a grinding sound when br...
#11675310
The engine is leaking oil. There are clearly known issues with this engine such as oil leaks and engine fires. Th...
#11657618
The contact owns a 2011 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the RPM increased ...
Recent Complaints for the 2011 CHEVROLET CRUZE
#11699756
POWER TRAIN
The contact owns a 2011 Chevrolet Cruze. The contact stated that while driving 25-35 MPH, the vehicle failed to shift...
#11697199
ELECTRICAL SYSTEM
When I start my vehicle and go over a certain speed it show service abs system it also makes a grinding sound when br...
#11697199
STEERING
When I start my vehicle and go over a certain speed it show service abs system it also makes a grinding sound when br...
#11680047
ELECTRICAL SYSTEM
The contact owns a 2011 Chevrolet Cruze. The contact stated that on two separate occasions while driving at undisclos...
#11680047
POWER TRAIN
The contact owns a 2011 Chevrolet Cruze. The contact stated that on two separate occasions while driving at undisclos...