NHTSA Complaint #10489504 — 2012 HONDA PILOT

I PURCHASED A HONDA PILOT 2012 EX-L 4WD IN NOV 2011. SINCE DAY ONE I NOTICED THAT THERE HAS BEEN A PROBLEM WITH THE VEHICLE'S A/C SYSTEM. SPECIFICALLY, I HEAR A LOUD HUMMING NOISE FROM THE ENGINE COMPARTMENT WHEN THE A/C COMPRESSOR TURNS ON. THE NOISE IS VERY ANNOYING AND WAS DISMISSED BY THE DEALER AS "NORMAL" WITHOUT DIAGNOSTIC WORKS. HAVING OWNED MANY OTHER VEHICLES OVER THE YEARS, MY EXPERIENCE TELLS ME THAT THE NOISE DEFINITELY CANNOT BE CHARACTERIZED AS "NORMAL". AFTER ONLINE RESEARCH, IT SEEMS THAT HONDA IS AWARE OF THE ISSUE AND HAD PROMISED A SOLUTION SINCE LAST YEAR. TO DATE, OTHER PILOT OWNERS AND I HAVE NOT RECEIVED ANY OFFICIAL NOTIFICATION FROM CORPORATE HONDA REGARDING THE FIX ON THE ISSUE. I'M HOPING THAT MORE POTENTIAL BUYERS ARE AT LEAST AWARE OF THIS ISSUE WHEN THEY COMPARE VEHICLES AND THAT HONDA HEARS OUR COLLECTIVE CONCERNS AND TAKE RESPONSIBLE ACTIONS. *TR