NHTSA Complaint #10489453 — 2008 GMC ACADIA

TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, HE HEARD A LOUD POP FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THEY ADVISED HIM THAT THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE RACK AND PINION, STEERING SHAFT AND THE STEERING COLUMN WERE REPLACED. THE MANUFACTURER WAS CONTACTED AND OFFERED FINANCIAL ASSISTANCE WITH THE REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 21,015. THE CURRENT MILEAGE WAS APPROXIMATELY 21,150. UPDATED 01/29/13*LJ UPDATED 01/30/2013 *JS