NHTSA Complaint #10489346 — 2011 GMC TERRAIN

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number	10489346
Vehicle	2011 GMC TERRAIN
Component	VISIBILITY
Date of Incident	December 20, 2012
Date Filed	December 20, 2012
Mileage	28,413 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE DRIVER SIDE WINDOW FREEZES OPEN AT 25 DEG F (-4 DEG C). UNKNOWN IF PASSENGER WINDOWS FREEZE OPEN AT SAME TEMPERATURE. WINDOW OPENING REQUIRED FOR PRESENTATION OF IDENTIFICATION. HAZARD INVOLVES RISK TO OCCUPANTS BELOW FREEZING TEMPERATURES. // CLIMATE INFORMATION - OUTSIDE TEMPERATURE: 27 DEG F (-4 DEG C); AREA DEWPOINT: 25 DEG F (-4 DEG C); PRESSURE: 30.26 INCHES HG (1024.8 MB); WEATHER: MIST (FROST BUILD-UP PRESENT ON VEHICLE); INSIDE TEMPERATURE: "HIGH" SETTING DEFROST AND FLOOR, LEVEL 12; WINDOW OPEN TIME: 30 SECONDS; WINDOW UP METHOD: CONTINUOUS UP/DOWN TO BREAK-FREE FROST/FREEZE BUILD UP, EVENTUALLY RETURNING TO UP/CLOSED POSITION AFTER 2 MINUTES; // REQUEST OEM REVIEW AND INVESTIGATE CAUSE FOR DEFECT. WINDOW UP/DOWN MOTOR SEEMS TOO WEAK TO OVERCOME FREEZING TEMPERATURES. *TR

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