NHTSA Complaint #10489311 — 2008 FORD TAURUS POWER TRAIN

Complaint Details

ODI Number	10489311
Vehicle	2008 FORD TAURUS
Component	POWER TRAIN
Date of Incident	March 1, 2010
Date Filed	December 19, 2012
Mileage	33,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

WE PURCHASED A 2008 FORD TAURUS LIMITED AWD NEW FOUR YEARS AGO. WE HAVE HAD FOUR (4) SEPERATE TIMES WHEN THE TRANSAXLE WILL NOT WORK PROPERLY. CAR WILL BE IN DRIVE, BUT VEHICLE WILL BARELY MOVE. VEHICLE WILL BE TOWED TO THE DEALERSHIP WHO IS UNABLE TO REPLICATE THE PROBLEM, SO WE ARE SENT HOME WITHOUT ANY "FIX." LATEST EVENT OCCURRED ON 12/17/2012. DEALER'S RESPONSE: "CUSTOMER STATES VEHICLE STARTS, BUT WHEN PUT INTO GEAR IT DOES NOT MOVE. THROTTLE WILL NOT DO ANYTHING COULD NOT DUPLICATE CONCERN. ROAD TESTED MULTIPLE TIMES, CHECKED TRANSMISSION FLUID LEVEL COULD NOT VERIFIED [SIC] CONCERN." THIS WEBSITE, AS WELL AS MANY OTHERS ON-LINE, SEEMS TO VERIFY THAT THERE IS A PROBLEM WITH FORD'S TRANSAXLE. WE WONDER WHY NO RECALL HAS BEEN ISSUED FOR THIS OBVIOUS PROBLEM. SITUATION COULD BE QUITE DANGEROUS. DEALERSHIP CLAIMS THAT THERE IS NO "COMPUTER CODE," AND THEREFORE CANNOT OFFER ANY SOLUTION TO THE PROBLEM. *TR

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