NHTSA Complaint #10489153 — 2008 BUICK LUCERNE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10489153
Vehicle	2008 BUICK LUCERNE
Component	STRUCTURE:BODY
Date of Incident	March 20, 2009
Date Filed	December 18, 2012
Mileage	310 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

HORIZONTAL EXTERIOR CHROME DOOR TRIMS LOOSE AT THE ENDS AT TIME OF PURCHASE AND HAVE WORSENED. TOOK CAR IN TO GM REPAIR FACILITY (DEALER) 3 TIMES WHO REPLACED THEM, BUT CONDITION ALWAYS RETURNED. WAS TOLD THAT IF I BROUGHT IT IN AGAIN FOR REPLACEMENT, IT WOULD HAPPEN AGAIN. CANNOT HAVE CAR WASHED BY A FACILITY THAT USES ROTATING BRUSHES SINCE THE BRUSHES WOULD PROBABLY TEAR OFF THE DOOR TRIMS AND DAMAGE THE EXTERIOR PAINT WITH THEM. HAVE TO WASH CAR BY HAND. *TR

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