NHTSA Complaint #10488813 — 2006 NISSAN MURANO

ON 12/10/12 I WAS DRIVING ABOUT 15MPH WHEN ALL OF A SUDDEN MY VEHICLE STARTED MAKING LOUD CLUNKING NOISES, BROUGHT THE VEHICLE TO MY MECHANIC WHO INSPECTED IT AND SAID THEY BELIEVED THAT IT WAS AN ISSUE WITH THE TRANSFER CASE OR TRANSMISSION WHICH SHOULD HAVE BEEN COVERED UNDER THE EXTENDED WARRANTY. NISSAN IS SAYING THAT THE TRANSFER CASE HAS NO WARRANTY EVEN THOUGH THEY KNOW THAT IT FAILS. WHEN ASKED WHY IT FAILED THE TECHNICIAN TOLD ME THAT NISSAN DOESN'T ALLOW THEM TO DIAGNOSE THE FAILURE JUST TO REPLACE IT BUT UNFORTUNATELY AT MY COST OF $3500 WHY SHOULD I BE RESPONSIBLE FOR THIS IF THEY KNOW ITS AN ISSUE AND CAN NOT GUARANTY THAT IT WON'T FAIL AGAIN! I CAN NOT AFFORD NOT SHOULD I HAVE TO PAY FOR NISSANS FAILURE! THIS IS A WIDE SPREAD ISSUE AND NISSAN NEEDS TO MAKE THIS RIGHT WITH THE CONSUMER. *TR