NHTSA Complaint #10488777 — 2004 BMW 545I SEATS

Complaint Details

ODI Number	10488777
Vehicle	2004 BMW 545I
Component	SEATS
Date of Incident	December 14, 2012
Date Filed	December 14, 2012
Mileage	90,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2004 BMW 545I. THE CONTACT STATED THAT THE DRIVER ENGAGED THE DRIVER'S SIDE SEAT WARMER. SEVERAL MOMENTS LATER, THEY NOTICED SMOKE EMITTING FROM THE SEAT. THE DRIVER IMMEDIATELY MOVED OFF THE ROADWAY AND STOPPED THE VEHICLE. AFTER EXITING THE VEHICLE AND INSPECTING THE FAILURE, THE DRIVER DISCOVERED A LARGE BURN IN THE DRIVER'S SEAT. THE DRIVER WAITED SEVERAL MINUTES BEFORE CONTINUING TO DRIVE THE VEHICLE. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT TO HAVE THE VEHICLE TOWED TO THEM FOR DIAGNOSIS. THE MANUFACTURER WAS CONTACTED AS WELL, BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 90,000.

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