NHTSA Complaint #10488096 — 2010 DODGE CARAVAN ENGINE

Complaint Details

ODI Number	10488096
Vehicle	2010 DODGE CARAVAN
Component	ENGINE
Date of Incident	June 1, 2012
Date Filed	December 12, 2012
Mileage	15,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

WHILE DRIVING ENGINE SHUT DOWN AND I DID NOT KNOW IT UNTIL I REALIZED I DID NOT HAVE POWER STEERING OR BRAKES, WHILE CAR STILL ROLLING I RESTARTED VEHICLE. I RECEIVED LETTER NOTIFYING ME ON A RECALL REGARDING THIS PROBLEM. I BROUGHT CAR IN FOR REPAIR. JULY 19 I BROUGHT MY CAR IN FOR OIL CHANGE AND TOLD DEALER THAT AFTER RECALL REPAIR MY KEY GETS STUCK IN IGNITION AND CANT TURN CAR OFF UNLESS I PUT VEHICLE IN DRIVE AGAIN AND RESTART CAR AND AGAIN TRY TO SHUT OFF. DEALER SAID THEY NEEDED TO CHECK THE RECALL AND POSSIBLY REPLACE AGAIN. THEY SAID THEY WOULD INSPECT WIN MODULE AND REPOSITION FOR MORE KEY SUPPORT. AUGUST 15, 2012 VEHICLE STALLED AGAIN WHILE DRIVING. THIS IS GETTING DANGEROUS SINCE I HAVE 3 TODDLERS IN CAR WITH ME AT ALL TIMES - THE REASON FOR PURCHASING A MINI VAN. DEALER STATES THEY KNOW I HAVE BEEN THERE SEVERAL TIMES FOR SAME CONCERN BUT FOUND NO STORED OR ACTIVE CODES. THEY STATED IT MAY HAVE TO DO WITH NEEDING A SOFTWARE UPDATE AND UPDATED TO LATEST LEVEL. OCT 22,2012 BROUGHT VEHICLE IN AGAIN FOR 4TH TIME WITH VEHICLE STALLING WHILE DRIVING. DEALER DECIDED THEY WOULD KEEP MY VEHICLE AND GAVE ME A LOANER TO DRIVE HOME. THE STATED THEY NEEDED TO DUPLICATE IN ORDER TO FIX. AFTER DRIVING 237 MILES (WARRANTY OVER IN 6K MILES) AND CONTACTING CHRYSLER ON HOW TO HANDLE PROBLEM, THEY RE-INSTALLED THE SAFETY RECALL AGAIN. THE DEALER KEEPS DOING THE SAME RECALL OVER AND OVER WITH NO RESOLUTION TO THIS VERY SCARY STALLING PROBLEM. NOW DEC, MY KEY AGAIN DID NOT COME OUT OF IGNITION UNLESS I RESTARTED VEHICLE. DON'T KNOW WHERE TO TURN FOR FURTHER ASSISTANCE WITH GANLEY DODGE. *TR

Related Complaints for the 2010 DODGE CARAVAN

Other ENGINE Complaints

#11235233 — July 27, 2019 — MY STX GRAND CARAVAN STALLS WHILE DRIVING DOWN THE ROAD WITHOUT ANY WARNING. NO TROUBLE LIGHTS COME ON EXCEPT THE TRA...

#11209592 — May 23, 2019 — VEHICLE SHUTS OFF WHILE IN MOTION USUALLY WITHIN FIRST 10 MINUTES OF DRIVING. WE THOUGHT IT WAS DOING IT BECAUSE WE D...

#11207268 — May 13, 2019 — BOUGHT THE VAN FROM COOKS VOLKSWAGEN ON MAY 7TH, 2018. IN THE FIRST 3 MTHS OF ME OWNING IT I HAD TO GET 2 MOTOR MOUNT...

#11153502 — November 24, 2018 — THIS IS A 4.0 ENGINE, AND WILL DIE OUT EVERY TIME IN TRAFFIC, EVERY TIME (REGARDLESS OF OUTSIDE TEMPERATURE OR DAMPNE...

#11132239 — September 29, 2018 — MY VAN WILL CUT OFF WHILE DRIVING DOWN THE ROAD AND I LOOSE CONTROL OF STEERING AND BRAKES.

Recent Complaints for the 2010 DODGE CARAVAN

#11243678 — SUSPENSION:FRONT:STABILIZER BAR — August 13, 2019 — TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE THE VEHICLE WAS AT CHAMPION CHRYSLER JEEP DODGE RAM (6525 W SAGINAW ...

#11209592 — UNKNOWN OR OTHER — May 23, 2019 — VEHICLE SHUTS OFF WHILE IN MOTION USUALLY WITHIN FIRST 10 MINUTES OF DRIVING. WE THOUGHT IT WAS DOING IT BECAUSE WE D...

#11207268 — POWER TRAIN — May 13, 2019 — BOUGHT THE VAN FROM COOKS VOLKSWAGEN ON MAY 7TH, 2018. IN THE FIRST 3 MTHS OF ME OWNING IT I HAD TO GET 2 MOTOR MOUNT...

#11207268 — STEERING — May 13, 2019 — BOUGHT THE VAN FROM COOKS VOLKSWAGEN ON MAY 7TH, 2018. IN THE FIRST 3 MTHS OF ME OWNING IT I HAD TO GET 2 MOTOR MOUNT...

#11186871 — UNKNOWN OR OTHER — March 14, 2019 — MY ELECTRONIC THROTTLE CONTROL COMES ON AND I LOSE A POWER AND COULD CAUSE AN ACCIDENT