NHTSA Complaint #10488069 — 2003 FORD ESCAPE

I TOOK OFF ON A 4 LANE HIGHWAY ONE MORNING AND DEPRESSED THE GAS PEDAL MOSTLY AS I WAS MERGING IN TRAFFIC. WHEN I ATTEMPTED TO LET OFF THE PEDAL, THE CAR CONTINUED TO ACCELERATE. THIS WAS THE SECOND TIME THIS HAS HAPPENED TO THIS CAR. CURRENTLY THERE HAVE BEEN TWO RECALLS REGARDING A RANDOM ACCELERATION PROBLEM. THE FIRST WAS REPAIRED WHEN IT HAPPENED DUE TO AN ACCELERATOR CABLE PROBLEM. THIS TIME, I QUICKLY SHIFTED TO NEUTRAL AND PULLED OVER...COINCIDENTALLY NEXT TO A STATE POLICE OFFICER. HE ASSISTED ME IN RELEASING THE THROTTLE BODY ON THIS CAR AS IT WAS CLEARLY STUCK. THE DATE I PROVIDED IS NOT AN EXACT DATE, HOWEVER, I CALLED FORD THE DAY IT HAPPENED AND THEY SAID THEY COULDN'T DO ANYTHING ABOUT IT BECAUSE THE ORIGINAL RECALL WAS SAID TO BE FIXED. I LEFT THE ENGINE COVER OFF UP UNTIL TODAY, WHICH IS BECAUSE IT'S BEING FIXED DUE TO THE CURRENT RECALL. THIS BRINGS ME TO MY CURRENT ISSUE. I HAVE CALLED FORD ONCE MORE SINCE THE INCIDENT ASKING THEM IF THEY FOUND THE SOLUTION AND IF THEY WOULD REPAIR MY CRUISE CONTROL CABLE, AS IT WAS DAMAGED (WHICH ALSO IS THE DESCRIPTION OF THE RECALL). THEY SAY IT'S A PRE-EXISTING CONDITION WHICH IS VERY UNTRUE BECAUSE I HAVE CALLED TWICE ABOUT THIS ISSUE, LONG BEFORE THE RECALL. I VERIFIED THAT THEY DO SHOW RECORD THAT I CALLED. I WANT THEM TO PAY FOR THIS $35 CRUISE CABLE BECAUSE IT'S THEIR FAULT IT BROKE, DUE FROM A SAFETY ISSUE, AND I CALLED ABOUT IT LONG BEFORE THIS RECALL WHICH SHOULD PROVE I HAVE A LEGITIMATE COMPLAINT. FORTUNATELY FOR FORD AND MYSELF, I WAS INTELLIGENT ENOUGH TO KNOW HOW TO STOP THE VEHICLE PRIOR TO AN ACCIDENT. *TR