NHTSA Complaint #10487876 — 2010 FORD ESCAPE

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH THE VEHICLE STALLED AND OVERHEATED. THE VEHICLE WAS LATER TOWED TO THE DEALER WHERE THEY ADVISED THAT THE RADIATOR SEAL WAS FRACTURED, CAUSING A LEAK. IN ADDITION, THEY ADVISED THAT THE REAR AXLE SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE RADIATOR AND REAR AXLE SEALS. THE MANUFACTURER WAS CONTACTED AND PROVIDED 100 PERCENT COVERAGE OF THE REPAIR. ALSO, THE CONTACT STATED THAT THE VEHICLE WOULD SHIFT IN AND OUT OF GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THEY ADVISED THAT THE SOLENOID AND ANOTHER UNKNOWN COMPONENT NEEDED REPLACING. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. THE CURRENT MILEAGE WAS APPROXIMATELY 67,000. THE VIN WAS UNAVAILABLE.