NHTSA Complaint #10487582 — 2007 SUBARU IMPREZA

I WAS AT THE DEALERSHIP HAVING A RECALL DONE FOR MY FRONT SUSPENSION A FRAMES. (WVX34) AND WAS TOLD THAT THE VEHICLE NEEDED MORE EXTENSIVE REPAIRS AS PARTS WERE CORRODED AND COULD NOT BE CHANGED WITHOUT BEING DAMAGED. I WAS TOLD SUBARU HAD REFUSED TO AGREE THE REPAIRS UNTIL THEIR DPSM HAD SEEN THE VEHICLE, HE WOULD BE AT THE DEALER IN THE NEXT 4 WEEKS. I CONTACTED THE DEALER ON THE 5TH DECEMBER TO BE TOLD THE REP WOULD BE IN UNTIL THE 18TH DECEMBER (I AM OUT OF THE COUNTRY THEN). I CONTACTED SUBARU AS I WAS DISAPPOINTED WITH THE SERVICE AND THE CONTACTED THE DEALER AND CALLED ME BACK ON THE 6TH. I WAS TOLD THAT THE VEHICLE WAS DANGEROUS AND THAT THE REPAIRS WERE $5,000 WORTH AND THAT I WOULD HAVE TO PAY AS THEY HAD CORROSION AND THAT THIS WASN'T PART OF THE RECALL AND THE DPSM DATE WAS STILL THE 18TH. I WOULD ASSUME THAT IF THE A FRAMES WEE DAMAGED DUE TO CORROSION AND THAT THE SAME CORROSION HAD DAMAGED OTHER PARTS OF THE SUSPENSION THEN THIS WOULD NOT BE MY LIABILITY. I AM DRIVING A DANGEROUS VEHICLE (SAYS THE DEALER TO SUBARU BUT NOT ME) AND SUBARU NOT ONLY DON'T CARE ENOUGH TO INSPECT THE VEHICLE AS A MATTER OF URGENCY BUT DO NOT WANT TO REPAIR THE VEHICLE. SO THE COMPLAINT IS THAT THE RECALL (WVX34) IS JUST FOR A FRAMES AND THE ACTUAL CORROSION DAMAGE IS MUCH MORE EXTENSIVE. *TR