NHTSA Complaint #10487214 — 2002 HYUNDAI SANTA FE STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

Complaint Details

ODI Number	10487214
Vehicle	2002 HYUNDAI SANTA FE
Component	STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Date of Incident	November 26, 2012
Date Filed	December 3, 2012
Mileage	230,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

WHILE DRIVING MY 2002 HYUNDAI SANTA FE, THERE IS PULLING OF THE WHEEL CAUSING THE VEHICLE TO TURN SHARPLY TO THE RIGHT. THERE IS SIGNIFICANT WEAR ON THE FRONT TIRES AND THE VEHICLE WILL NOT STAY IN ALIGNMENT. THERE IS A SCREECHING NOISE COMING FROM THE REAR. AFTER HAVING THE TIMING BELT REPLACED, I WAS INFORMED BY THE MECHANIC THERE WAS A RUST PROBLEM IN THE FRONT PART OF THE VEHICLE TOWARD THE FRONT RIGHT TIRE. HE TOLD ME THE CAR IS UNSAFE TO DRIVE AND THE RUST ON THIS VEHICLE IS MORE LIKE RUST OF A VEHICLE THAT IS 50 YEARS OLD NOT TEN YEARS. HE ALSO SAID THE FRAME COULD BREAK AT ANY TIME TO CONTACT A HYUNDAI DEALERSHIP. I CONTACTED THE DEALERSHIP AND WAS TOLD THERE WERE NO RECALLS FOR THIS PROBLEM FOR MY VEHICLE. I CALLED HYUNDAI'S 800 NUMBER ONLY TO BE TOLD THE SAME THING. *TR

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