NHTSA Complaint #10486717 — 2000 TOYOTA 4RUNNER

WHILE DRIVING ON THE NYS THRUWAY IN THE VICINITY OF HARRIMAN, NY, THE STEERING BEGAN TO WANDER, AND THE VEHICLE FELT UNSAFE TO DRIVE. I WAS ABLE TO DRIVE A SHORT DISTANCE TO AN AUTO REPAIR SHOP, WHICH INSPECTED THE 4RUNNER AND FOUND EXTREME RUST DAMAGE TO THE UNDERCARRIAGE FRAME SUCH THAT IT SHOULD NOT BE DRIVEN AGAIN, AND COULD ONLY BE SCRAPPED. THEY OBSERVED THAT THE RIGHT REAR WHEEL WAS CLOSE TO BREAKING OFF, WHICH WOULD HAVE RESULTED IN A SERIOUS ACCIDENT WHERE WE COULD POSSIBLY HAVE BEEN KILLED. WE WERE SHOCKED THAT SUCH A DANGEROUS RUST CONDITION COULD DEVELOP IN A TOYOTA 4RUNNER THAT WAS ONLY 12 YEARS OLD, WAS BUILT AND INTENDED FOR HEAVY DUTY USE, AND HAD BEEN MAINTAINED IN STRICT ACCORDANCE WITH THE OWNER'S MANUAL. THIS VEHICLE HAD NEVER BEEN DRIVEN OFF-ROAD. WE NOTIFIED TOYOTA BY TELEPHONE AND LETTER OF THIS OCCURRENCE, AND WERE INFORMED THAT THERE HAD BEEN NO RECALL OF THIS MODEL, AND THAT THERE WAS NOTHING THAT THEY WOULD DO. A SEARCH OF THE INTERNET SHOWED MANY REPORTS OF SIMILAR OCCURRENCES FOR THIS YEAR AND MODEL. WE STRONGLY BELIEVE THAT A SAFETY RECALL NEEDS TO BE CONSIDERED. *TR