NHTSA Complaint #10486660 — 2007 SATURN OUTLOOK

IT WAS RAINING (WHICH IS VERY COMMON IN MY STATE). I SLOWED TO MAKE A RIGHT TURN. HALF WAY THROUGH MY TURN, MY STEERING FAILED. I COULD NOT COMPLETELY TURN MY WHEEL TO MAKE A SAFE/LEGAL TURN. THANKFULLY I TURNED ONTO A 4 LANE ROAD, AS I ENDED UP IN THE LEFT LANE. HAD IT BEEN JUST A 2 LANE ROAD, I WOULD HAVE SLAMMED INTO ONCOMING TRAFFIC! I WAS NOT DRIVING RECKLESSLY, I SAFELY SLOWED DOWN AS I APPROACHED MY TURN AND DURING MY TURN, WHICH IS PROBABLY WHAT SAVED MY FAMILY'S LIVES AS WELL AS OTHER DRIVERS ON THE ROAD. HAD I BEEN GOING FASTER, I PROBABLY WOULD NOT HAVE BEEN ABLE TO AVOID AN ACCIDENT. I CONTACTED MY DEALERSHIP, AND TO MY SURPRISE, THIS IS A KNOWN ISSUE WITH SATURN OUTLOOKS. WHAT WAS EVEN MORE MIND BOGGLING WAS THE FACT THAT IT IS NOT CURRENTLY A SAFETY RECALL. THEY MADE ME FEEL LIKE IT WAS NOT SAFE FOR ME TO EVEN DRIVE MY VEHICLE ANYMORE AND MY ONLY OPTION WAS TO PAY OUT OF POCKET TO "UPGRADE WHEEL WELL LINERS." I HAVE BEEN RESEARCHING THIS ISSUE ONLINE, AND SOME PEOPLE HAVE EVEN STATED THAT AFTER UPGRADING THEIR LINERS, THEY STILL ENCOUNTER THE SAME PROBLEM. I AM WORRIED FOR THE SAFETY OF MY FAMILY. PLEASE LOOK INTO THIS PROBLEM. I FEEL THAT GM/SATURN NEED TO OWN UP TO THIS AND RECTIFY THE PROBLEM. THANK YOU. *TR