NHTSA Complaint #10486618 — 2008 BMW 535I

TL* THE CONTACT OWNS A 2008 BMW 535I. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE EXHIBITED LOUD POPPING NOISES, SIMILAR TO THE SOUND OF A GUN SHOT. THE CONTACT PROCEEDED TO DRIVE THE VEHICLE AND THE GLASS FROM THE SUNROOF BEGAN TO SHATTER, FALLING OVER HIM WHILE DRIVING. THE CONTACT MOVED OFF THE ROADWAY AND CONFIRMED THAT THE SUNROOF SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER THE FOLLOWING DAY AND THE CONTACT WAS ADVISED THAT SOMETHING MUST HAVE STRUCK THE SUNROOF TO CAUSE THE GLASS TO SHATTER. THE CONTACT WAS PERSISTENT THAT NOTHING HAD STRUCK THE SUNROOF AND LATER WHILE PERFORMING RESEARCH, HE DISCOVERED THAT MANY OTHER OWNERS OF THE EXACT SAME YEAR, MAKE AND MODEL HAD ALSO ENCOUNTERED THE SUNROOF FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING REPAIRS TO THE VEHICLE. THE FAILURE AND THE CURRENT MILEAGE WAS 36,500.