NHTSA Complaint #10486283 — 2006 JEEP COMMANDER

WE HAD THE DRIVER DOOR HANDLE BREAK AND CALLED CHRYSLER BECAUSE THERE ARE SO MANY COMPLAINTS ON THE INTERNET ABOUT THIS. WE WERE ADVISED TO TAKE IT TO A DEALER AND HAVE IT LOOKED AT AND A REPORT MADE. WE DID THAT AND ALSO HAD PICTURES TAKEN AND SENT WITH THE REPORT TO CHRYSLER, OUR CASE # 22652678 WAS FILED. AT THE TIME 2 OTHER DOOR HANDLES WERE SHOWING CRACKS. WE WERE TURNED DOWN FOR A REPAIR EVEN THOUGH IT IS A SAFETY ISSUE. SINCE THAT TIME 2 MORE HANDLES BROKE. 2 CAN NOT BE OPENED FROM THE INSIDE. WE WERE TOLD THEY WOULD CONSIDER DISCOUNTING THE REPAIR TO 1300.00 PER DOOR. IF THEY HAVE SUCH A BAD DESIGN AND PLASTIC PARTS YOU WOULD THINK AN HONORABLE COMPANY WOULD DO THE RECALL AND REPAIR. WE NOW HAVE A DANGEROUS CAR WITH NO WAY TO EXIT IN AN EMERGENCY. AT OUR AGE WE CAN NOT BE JUMPING OVER CONSOLES AND SEATS TO EXIT THE CAR. OUR CHILDREN HAVE BEEN ADVISED TO SUE IF ANYTHING HAPPENS BECAUSE CHRYSLER DOES NOT WANT TO CORRECT THE PROBLEM THEY CREATED. I UNDERSTAND 2008 MODELS HAD A DOOR HANDLE REDESIGN SO THEY OBVIOUSLY KNEW OF THE PROBLEM. THANK YOU FOR ANY ASSISTANCE YOU CAN PROVIDE. *TR