NHTSA Complaint #10486093 — 2007 TOYOTA SIENNA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10486093
Vehicle	2007 TOYOTA SIENNA
Component	STRUCTURE:BODY
Date of Incident	November 1, 2012
Date Filed	November 26, 2012
Mileage	74,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

I OPENED THE AUTOMATIC LIFTGATE TO MY 2007 TOYOTA SIENNA AND UPON IT REACHING THE FULLY OPEN POSITION AT THE TOP, IT IMMEDIATELY DROPPED AND STARTED TO CLOSE AUTOMATICALLY, WHICH MAY HAVE CAUSED ME AN INJURY IF I HADN'T QUICKLY MOVED OUT OF THE WAY. EVERY TIME I OPEN THE LIFTGATE, WHETHER I DO IT USING MY KEY FOB, FROM THE INTERIOR OF THE CAR, OR BY LIFTING THE HANDLE, THE SAME THING HAPPENS CAUSING RISK OF INJURY TO ME AND MY CHILDREN. TOYOTA REFUSES TO ACKNOWLEDGE RESPONSIBILITY FOR THIS DEFECT DESPITE SIMILAR ISSUES BEING REPORTED WITH 2004 TO 2006 TOYOTA SIENNAS, WHICH ULTIMATELY RESULTED IN THE ISSUANCE OF NHTSA CAMPAIGN 08V244000. *TR

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