NHTSA Complaint #10486036 — 2011 JEEP COMPASS SERVICE BRAKES

Complaint Details

ODI Number	10486036
Vehicle	2011 JEEP COMPASS
Component	SERVICE BRAKES
Date of Incident	September 25, 2011
Date Filed	November 26, 2012
Mileage	31,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO COME TO A COMPLETE STOP UNTIL AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED CONTINUOUSLY WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THREE DIFFERENT AUTHORIZED DEALERS WHO STATED THE FRONT BRAKE PADS AND ROTORS WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.

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