NHTSA Complaint #10485430 — 2005 HONDA CR-V

TL* THE CONTACT OWNS A 2005 HONDA CR-V. WHILE PARKED, THE CONTACT ATTEMPTED TO UNLOCK THE VEHICLE DOORS AND ONLY THE REAR PASSENGER SIDE DOOR WOULD UNLOCK. THE FAILURE RECURRED INTERMITTENTLY AND THE CONTACT WOULD HAVE TO ENTER THE VEHICLE THROUGH THE DRIVER, PASSENGER OR THE REAR TRUNK DOOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE REMOTE KEY NEEDED TO BE RESET. THE KEY WAS RESET. IN ADDITION, THE VEHICLE WAS TAKEN TO THE DEALER ONE YEAR LATER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE FRONT AND BACK ACTUATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 95,000.