NHTSA Complaint #10485363 — 2008 SUBARU IMPREZA

THERE STARTED TO BE A CLICKING / SQUEAKING SOUND WHEN DEPRESSING THE CLUTCH. BROUGHT THE CAR TO MULTIPLE DEALERSHIPS TO DIAGNOSE THE PROBLEM WITHOUT ANY ANSWERS - THEY CONTINUED TO APPLY LUBRICANT. MADE IT TO 106,000 MILES ON THE ORIGINAL CLUTCH, HAD IT REPLACED AS ROUTINE MAINTENANCE WITH THE GOAL OF THE SOUND GOING AWAY. THE SOUND AND CLICKING CONTINUED, YET THE CAR CONTINUED TO DRIVE NORMALLY. AT THE TIME OF CLUTCH REPLACEMENT, THE ENTIRE PEDAL ASSEMBLY MOVED AS ONE UNIT WHEN DEPRESSING THE CLUTCH - THIS CONTINUED TO BE AN UNDIAGNOSED PROBLEM (YET THE CAR CONTINUED TO DRIVE NORMALLY). BROUGHT CAR TO DEALERSHIP FOR ROUTINE MAINTENANCE, AGAIN COMPLAINED ABOUT THE NOISE - WAS INFORMED ABOUT THE FIREWALL WELD ISSUE BEING THE CAUSE FOR THE NOISE. FIREWALL WELDS WERE REPLACED WITHOUT COST TO ME. UPON PICKING UP THE CAR, THE SQUEAKING AND CLICKING NOISE WAS STILL PRESENT. UPON INSPECTION UNDER THE STEERING COLUMN / DASH, IT WAS NOTED THAT A CONNECTING BAR (CLUTCH / BRAKE) WAS FRACTURED AND FLEXES UPON DEPRESSION OF THE CLUTCH. ESTIMATED COST OF REPAIR IS ABOUT $1000. I HAVE CALLED SUBARU OF AMERICA, AND THEY ARE INVESTIGATING ABOUT WHETHER OR NOT THIS WILL BE COVERED. I WILL NOT PURCHASE A SUBARU AGAIN. THIS IS MY FIRST SUBARU, AND IT WILL BE MY LAST. *TR