NHTSA Complaint #10485154 — 2007 TOYOTA SIENNA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 10485154
Vehicle 2007 TOYOTA SIENNA
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 98,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

THE CONCERN IS THE DEFECTIVE RUBBER PAD ON THE SWITCH IN THE SIENNA?S REAR LIFTGATE. THE RUBBER PAD UNDER THE SWITCH THAT IS USED TO OPEN THE LIFTGATE ON THE BACK OF THE SIENNA HAS GONE SOFT AND TAR LIKE. IF I GRAB A PIECE IT PULLS RIGHT OFF LIKE CHEWING GUM. THE BLACK TAR LIKE SUBSTANCE GETS ON YOUR HANDS TOO AND IS HARD TO WASH OFF. THE SAFETY ISSUE IS COLD WEATHER, ONCE IT GOES BELOW 35 DEGREE F THE DOOR HANDLE SWITCH WILL NOT ALLOW THE DOOR TO OPEN. I THE EVENT OF A CRASH YOU COULDN'T OPEN THE REAR HATCH TO EXIT. THIS PART IS UNMISTAKABLY DEFECTIVE. IF THE RUBBER JUST CRACKED I COULD SEE IT AS A WEAR ITEM (LIKE TIRES OR WIPER BLADES). APPARENTLY IN US STATES WITH A WARMER CLIMATE THIS MELTING LATCH DEFECT IS A VERY COMMON PROBLEM - JUST SEARCH THE INTERNET. DEFECTIVE REAR HANDLE SWITCH (PART# 84840-08010). *TR

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