NHTSA Complaint #10484767 — 2012 FORD FUSION

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING THE CONTACT NOTICED THE PASSENGER SIDE HEADLIGHT WOULD ONLY ILLUMINATE PARTIALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE HEADLIGHT WAS MANUFACTURED THAT WAY AND NO ADJUSTMENT COULD BE PERFORMED. ADDITIONALLY, THE CONTACT STATED THE REAR DRIVER SIDE DOOR RETAINED WATER INSIDE WHEN IT RAINED OR SNOWED. THE TECHNICIAN STATED THERE WAS A CLOG IN THE DRAIN WHICH WOULD HAVE TO BE CLEANED. AFTER THE DRAIN WAS CLEARED THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN STATED THERE WAS NO REPAIR FOR THE FAILURE. THE CONTACT WAS CONCERNED OF CORROSION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,500. THE CONSUMER STATED THE HEADLIGHTS WERE NOT ALIGNED PROPERLY AS SHE WAS UNABLE TO SEE THE ROAD AT NIGHT. THE DEALER ADJUSTED THE HEADLIGHTS SEVERAL TIMES. UPDATED EVOQ 12/19/12