NHTSA Complaint #10484701 — 2001 DODGE GRAND CARAVAN

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10484701
Vehicle	2001 DODGE GRAND CARAVAN
Component	AIR BAGS
Date of Incident	December 1, 2011
Date Filed	November 14, 2012
Mileage	151,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DE

Consumer Description

TL* THE CONTACT OWNS A 2001 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY AND WHENEVER THE CONTACT WOULD ATTEMPT A TURN. THE LIGHT REMAINED ILLUMINATED AS THE FAILURE PROGRESSED. THE CONTROLS ON THE STEERING WHEEL FAILED AND LATER, THE HORN ALSO FAILED. AFTER PERFORMING EXTENSIVE RESEARCH, THE CONTACT CONCLUDED THAT THE CLOCK SPRING FAILED. THE DEALER AND MANUFACTURER WERE BOTH NOTIFIED AND NEITHER OFFERED ANY ASSISTANCE TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 151,000 AND THE CURRENT MILEAGE WAS 166,000.

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