NHTSA Complaint #10484645 — 2010 FORD ESCAPE

I WAS DRIVING ON THE HIGHWAY WHEN SUDDENLY I LOST ALL ACCELERATION AND HAD TO COAST OFF THE ROAD. A WRENCH WAS LIT UP ON MY DASHBOARD AND ALTHOUGH I HAD NO ACCELERATION, MY ENGINE WAS STILL SPUTTERING/RUNNING. AFTER TURNING THE CAR OFF FOR A FEW MINUTES AND RESTARTING IT, IT RAN FAN AND THE WRENCH LIGHT WAS OFF. IT RAN FINE FOR THE NEXT WEEK UNTIL IT HAPPEN AGAIN. I WAS PULLIN ONTO THE ACCESS ROAD TO THE HIGHWAY AND THE CAR AGAIN LOST ALL ACCELERATION, BUT CONTINUED TO RUN. THIS CONTINUED ALL THE WAY HOME, WHICH I ARRIVED SAFELY, LUCKILY. I CALLED A FORD DEALERSHIP AND THEY WERE UNABLE TO GET A SERVICE MANAGER ON THE PHONE. THEY WERE SUPPOSED TO CALL ME BACK, WHICH THEY NEVER DID. I ENDED UP TAKING MY CAR TO ANOTHER SHOP NEAR MY HOME AND THEY TOLD ME THAT MY ELECTRONIC THROTTLE BODY HAD GONE OUT. THEY HAD RECENTLY MADE THIS FIX TO TWO OTHER FORD ESCAPES, WHICH CONCERNED ME. THEY ALSO HAD TO GET THE REPLACEMENT PIECE DIRECTLY FROM FORD, WHICH ALSO CONCERNS ME BECAUSE I AM NOW CONVINCED IT IS A FAULTY PIECE ALTOGETHER. I STILL FEEL AT RISK AS THEY HAVE ONLY REPLACED THE PIECE WHICH I FEEL MAY STILL BY FAULTY. I AM DISAPPOINTED THAT FORD WAS PUT SO MANY PEOPLE AT RISK AND MY HOPE IS THAT THIS IS RESEARCHED AND IS RECALLED FOR PEOPLES SAFETY. I FEEL SO BLESSED THAT MY CHILD WAS NOT IN THE CAR WITH ME DURING THESE INCIDENTS ALTHOUGH I WAS EXTREMELY SCARED FOR MY OWN WELL BEING. I WOULD LIKE FORD TO BE HELD RESPONSIBLE FOR THIS. *TR