NHTSA Complaint #10484619 — 2012 TOYOTA CAMRY

THIS AUTO IS THE MOST UNCOMFORTABLE AND LEAST SAFE CAR THAT I HAVE EVER DRIVEN AND I HAVE BEEN DRIVING FOR 60 YEARS, EVERY SLIGHT IMPERFECTION IN THE ROAD IS FELT AND LOUD NOISES COME FROM UNDER THE CAR.WHEN IT HITS A BUMP THE CAR BOUNCES AND MAKES ME FEEL UNSAFE WHILE DRIVING. I HAVE BEEN BACK TO THE DEALER TWO TIMES (PENN TOYOTA) , THE FIRST TIME I DROVE WITH A TECHNICIAN HE SAID" THE DEALER SHOULD HAVE SOLD ME AN AVALON AS THEY DRIVE BETTER", AND THEY HAVE OTHER SHOCKS THAT THEY CAN INSTALL", WHEN WE GOT BACK TO THE DEALERSHIP THE SERVICE AGENT ([XXX]) STATED ALL WAS UP TO SPEC AND IT WAS ONLY MY OPINION THAT THE CAR DID NOT DRIVE SMOOTHLY. I CONTACTED TOYOTA HQ AND SPOKE TO MR. ASHBY AND HE ARRANGED A VISIT WITH THE SERVICE MGR. (JIMMY MIGA ) , WE TOOK A RIDE IN ANOTHER CAMRY ON THE PREMISES AND THEN DROVE MY CAR AND FOUND THE OTHER CAR TO DRIVE MUCH SMOOTHER THAN MINE, HE LOWERED THE TIRE PRESSURE IN ALL FOUR TIRES AND SAID IT MIGHT HELP, IT DOESN'T. THE LOWERING OF THE TIRE PRESSURE CREATES OTHER PROBLEMS,SUCH AS LESS GAS MILEAGE, TIRE WEAR AND COULD CAUSE A BLOWOUT, HE SAID HE WOULD ARRANGE FOR A TOYOTA ENGINEER TO COME AND CHECK MY CAR. I HAVE AN APPT WITH ONE ON 11/20/12. I HOPE THAT TOYOTA CAN DO SOMETHING TO CORRECT THIS PROBLEM, BUT I HAVE LITTLE HOPE AS ALL I EVER HEARD FROM ANYONE I SPOKE TO IS THAT " IT IS UP TO SPEC OR IT IS NORMAL AND IT IS ONLY MY OPINION THAT THE RIDE IS NOT UP TO PAR WITH OTHER NEW CARS THAT I HAVE DRIVEN." *TR